Professional support

If the users’ forums are not sufficient or responsive enough to solve your problem, we can support you with professional services. As the editor and maintainer of Opigno, we have a total knowledge of it and are able to bring you the fastest and most efficient support.

The support can include training (remotely), consulting, and assistance to help you solve your problems, whether it be for the use or configuration of Opigno or to develop your custom modules.

In case of a full project to be developed, you can refer to the “Custom development” section of our website.

We offer either the possibility to ask single question, with a fast answer, or to subscribe support packs (Basic and Premium)

Change money for euro €

 

SINGLE QUESTION

BASIC SUPPORT PACK

PREMIUM SUPPORT PACK

Support hours N/A 20 hours 40 hours
Response time 2 Business days 3 Business days 1 Business days
Bug fixing time N/A 3 Business days 1 Business days
Price (excl. VAT) $ 180 $ 2'600 per seat* $ 8'200 per seat*
  Buy Buy Buy
* Pricing per seat means that you identify one contact person in your company that will centralise every request before contacting us. This is the most efficient way to work for both you and us. You have of course the possibility to define an alternate contact person in case your main contact is on holidays or sick.

 

If the users’ forums are not sufficient or responsive enough to solve your problem, we can support you with professional services. As the editor and maintainer of Opigno, we have a total knowledge of it and are able to bring you the fastest and most efficient support.

The support can include training (remotely), consulting, and assistance to help you solve your problems, whether it be for the use or configuration of Opigno or to develop your custom modules.

In case of a full project to be developed, you can refer to the “Custom development” section of our website.

We offer either the possibility to ask single question, with a fast answer, or to subscribe support packs (Basic and Premium)

Change money for dollar $

 

SINGLE QUESTION

BASIC SUPPORT PACK

PREMIUM SUPPORT PACK

Support hours N/A 20 hours 40 hours
Response time 2 Business days 3 Business days 1 Business days
Bug fixing time N/A 3 Business days 1 Business days
Price (excl. VAT) 160 € 2'300 € per seat* 7'300 € per seat*
  Buy Buy Buy
* Pricing per seat means that you identify one contact person in your company that will centralise every request before contacting us. This is the most efficient way to work for both you and us. You have of course the possibility to define an alternate contact person in case your main contact is on holidays or sick.