Video in slide not playing

sharath92
mar 14/07/2015 - 09:09
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Video that I have embedded in the slide is not getting played in windows Safari. It says "No flash player has been set up. Please select a player to play Flash videos". Is this a browser problem or is there any configuration that needs to be done. I have installed the jwplayer module and libraries, still there is no improvement. Any suggestions on how to solve this would be helpful. Thanks
axel
mar 14/07/2015 - 09:17

Hi Where is the video hosted?

Hi

Where is the video hosted?

sharath92
mar 14/07/2015 - 09:37

acquia cloud, if thats what

acquia cloud(server hosting), if thats what youre looking for? (No separate video hosting)
sharath92
mar 14/07/2015 - 09:25

Note: The problem is only on

Note: The problem is only on the Safari broswer in Windows, it's playing fine in other browsers and devices(even safari,chrome in mac works fine)
axel
mar 14/07/2015 - 09:32

Hi

Hi

I think that Acquia is for the server hosting.

The video should be hosted somewhere else (Youtube, JWPlayer, Vimeo, ...)

If it's only with Safari on Windows, I think it's a browser related issue. The player uses HTML5, with a Flash fallback. In theory Safari (except if it's a very old version) should be HTML5-ready, so Flash should not be required.

 

sharath92
mar 14/07/2015 - 09:40

There is no separate video

There is no separate video hosting that's been done. It's getting saved only within the files folder and the default format "HTML5 video player with flash fallback" has been chosen for the player options.
axel
mar 14/07/2015 - 09:52

Ok. In this case it's indeed

Ok. In this case it's indeed a browser related issue.

sharath92
mar 14/07/2015 - 11:35

Thanks for the suggestions

Thanks for the suggestions axel