My achievements blank/No certificate awarded on course completion

natacon
Fri, 09/22/2017 - 05:10
Forums
Support
I have set up some training material consisting of a Course containing a Lesson which is a mix of slides with a few multi choice questions. I have also set a certificate to be awarded upon completion of the Course. I've set completion of the Course to be dependent on completing the Lesson but upon completing the Course, no certificate is awarded and nothing shows in the My Achievements page. If I go to the users profile and click My Results, it shows the lesson as being passed and I can view the answers but it is like Course Completion hasn't been triggered. Any help would be appreciated. I have been going around in circles on this now for months.
natacon
Mon, 09/25/2017 - 06:31

Followup

Some followup info. It seems that the problem stems from the user not being subscribed to the course group. My course is publicly available (it's a site induction) and users need to be able to create an account and do the course without intervention from a site admin. I suspect this is why opigno is not auto subscribing users to the course group. If I manually subscribe the user to the course, the achievements immediately show up and it works as it should. After searching the forums, I have tried creating a Rule to automatically subscribe users when a new account is saved but it's throwing a server error when I run it. Any help appreciated...
Amermod
Wed, 09/27/2017 - 13:28

Hi,

Hi,

Did you tried to put the course as Public in the settings ? Or semi-public so the users can subscribe without restriction other than that they must be logged in.

Best regards,
 Allan