blocks are disappeared

Profile picture for user Rose Kim
Rose Kim
Hello! Ive been customizing the blocks which my homepage will suppose to contain and after saving the changes, when i go back to block option again, i see nothing but the crumbs and the title "Block". I don't know what to do and of course i do not want to repeat again the installation of opigno since i established the contents. I thought flushing the caches would help me but the problem stays there. Also, other menus were affected such as courses, user menu, training catalogue, when i go to user's profile, it displays nothing. Even clicking to a course at homebox, i cannot see its contets. What should i do? PLease help me. Thanks in advance.
Profile picture for user James Aparicio
James Aparicio

Hi Rose Kim,

Hi Rose Kim,

It is difficult to debug the issue from your discription. Could be server configuration, theme related, drupal core, etc.

If you dont find a solution for your issue dont hesitate in contacting our profession services to check your individual platform.

Best regards

 

Profile picture for user Rose Kim
Rose Kim

Thank you for the reply.

Thank you for the reply. As of now, I am still trying to restore my database. Best regards
Profile picture for user Rose Kim
Rose Kim

Just to inform you

I haven't restored my database so i reinstalled again the platform. I got the new database of from clean installation, i've added themes specifically the starfish responsive theme. When i edit the blocks and save the changes, I encounter the same problem again. I guess configuring the blocks will drop all the records in your database so be careful on themes that you install. For now, I have to reinstall again the platform and stay on the default theme. Just wanna inform you. Thanks! Best regards
Profile picture for user James Aparicio
James Aparicio

Hi Rose,

Hi Rose,

That is very strange indeed. It is the first time i heard about an issue like this.

You are saying that with that theme, as soon as you save a block it deletes everything from the database? Everything related to the blocks you mean?

Did you enable both themes at the same time?

Best regards

Profile picture for user Rose Kim
Rose Kim

Exactly. Even the records of

Exactly. Even the records of courses and classes was lost. With just a second after clicking the save button, everything was lost. I did not enable both themes at the same time. Best regards