Hi Team, we are implementing drupal opigno as LMS and trying to use colloborative workspace free version(we are using the opigno v7.x-1.18(july release). When we try to create a user profile, we keep getting the below error : The user will be blocked. Try again by unblocking this user Error while getting the user information from moxtra servers. Is there are any version dependencies apart from the ones listed below ? I am planning to use the free version for all users. Free version with limited capabilities: Opigno collaborative solutions rely on an online service, requiring paid subscription. A free version is available with the following limitations: Search and browse messages from the past 3 months 5 GB of content storage 5Mb per file 1 to 1 HD Video Meetings 20 minutes per meeting
Did you install Opigno LMS distribution or just Opigno module (you mention the version 1.18 of Opigno module).
If you installed Opigno module there are several dependencies for the live meeting feature, that you will have to manually install.
Could you provide us your Moxtra organization ID, so that we can investigate ?
Do you have any firewall in your installation that can stop the request to the Opigno servers ? When you try to create/update/delete a user, it sends a request to opigno.org so it must be open in your firewall.
And you have a limitation to 10 users using the free version of Moxtra Live Meetings. That's why your users are blocked, because you reached this limitation.
In reply to Hi, by Amermod