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knme
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Last seen: 3 months 2 weeks ago
Joined: 01/10/2017
Access denied on two SCORM packages

Recently we've had two incidents of courses producing a set of errors when uploading SCORM packages. The errors happen on both our developer and production server.

Trying to start a course, or lesson with admin user or other a page with Access denied is showing in the player space.

Log shows the following errors

Error 1: Notice: Constant OG_ACCESS_FIELD already defined in include_once() (line 17 of /profiles/opigno_lms/modules/opigno/opigno/modules/opigno_og_access/opigno_og_access.module). Error 2: Notice: Constant OG_ACCESS_REALM already defined in include_once() (line 12 of /profiles/opigno_lms/modules/opigno/opigno/modules/opigno_og_access/opigno_og_access.module). Error 3: /opigno-scorm/ui/player/sco/ - page not found.

We do have courses that run normal. What sets the two apart that does produce error is

Course 1: SCORM from Microsoft with sound . How it's made is unknown (to me). Course 2: made with Articulate 360 (free/test version, package contains text-to-speech test

Other courses, made with Articulate Storyline 2 (no sound) do work fine.

Scrutinizing the ZIP files does not reveal any answers, both that fails appear to have same folder structure and make.

What is triggering the issue?

Thanks.